Detroit Evening Report: Detroit expands homeless help line hours, adds staff

Listen to the latest episode of the “Detroit Evening Report” podcast.

Homeless person sleeping outside.

Detroit residents facing homelessness have more options for finding shelter.

Listen and Subscribe to the Detroit Evening Report

NPR | Apple Podcasts | Spotify | Google Podcasts

The Detroit Housing and Revitalization Department and the Homeless Action Network of Detroit (HAND) say emergency shelters can now be accessed by residents through the Detroit Housing Resource HelpLine at 866-313-2520.

Launched this past May, the resource line was created by the city of Detroit to provide help for Detroiters needing to connect to housing-related services.

CAM — which is the coordinated entry system for Detroit, Hamtramck, and Highland Park to connect people experiencing homelessness to emergency shelter and homelessness services — will also receive additional funding from Detroit. The money will help add intake staff to answer emergency shelter-related calls.

“Detroiters facing homelessness need quick access to the services that can help them be stably housed. We heard from Detroiters that the previous hours were not sufficient and wait times were too long,” Julie Schneider, director of the Housing and Revitalization Department, said in a statement. “HRD is looking forward to improving the level of services offered with Wayne Metro and HAND through the HelpLine.”

In addition to the homelessness services, residents can access services such as property tax foreclosure counseling, home repair services, legal assistance for evictions and more.

Do you have a community story we should tell? Let us know in an email at

Trusted, accurate, up-to-date.

WDET strives to make our journalism accessible to everyone. As a public media institution, we maintain our journalistic integrity through independent support from readers like you. If you value WDET as your source of news, music and conversation, please make a gift today.

Donate today »


  • Tia Graham
    Tia Graham is a reporter and Weekend Edition Host for 101.9 WDET. She graduated from Michigan State University where she had the unique privilege of covering former President Barack Obama and his trip to Lansing in 2014.