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Problems with Detroit City Services? There’s an App for That

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Image credit: Marissa Gawel/WDET

Residents can now report potholes, broken water lines, and more on the app ‘Improve Detroit.’

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Marissa Gawel/WDET
Marissa Gawel/WDET

Detroit residents can now report abandoned vehicles, broken fire hydrants and other issues via a smartphone app. The software, called Improve Detroit, is designed to supplement complaints made to the city Ombudsperson and better communicate problems to city departments. Detroit Chief Information Officer Beth Niblock says data from the app will be available publicly.

We are actually putting the data that comes from Improve Data over onto the open data portal. You can actually see heat maps of reported problems, you can drill through, you can see when they were reported, and then you can go and see the closeout rates.”

-Beth Niblock

The city is also offering apps to track Detroit buses and provide information about the police department. Improve Detroit is now available for download.  

Marissa Gawel/WDET
Marissa Gawel/WDET


Marissa Gawel, Associate News Producer

Fan of road trips and roasted vegetables. Currently reports from WDET’s newsroom.

mgawel@wdet.org Follow @marissagawel

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