Membership FAQs

Q: I contributed during an on-air campaign and selected a premium, but haven't received it yet?

A: Premiums are sent out soon after payment is received to cover the cost of the item and shipping. Please allow 4-6 weeks delivery. For Sustaining Members, this is typically 2-3 months.

Q: Was my payment received?

A: Check payments are processed everyday (M-F). Gifts made online by credit card are processed immediately. Please check your bank or card provider statement. If you think there has been an error, or for any question - Please call Member Services at 313-577-4550.

Q: During the on-air pledge drive I gave my credit card number--why am I receiving a pledge reminder bill?

A: If WDET was unable to receive an authorization code when processing your contribution, you will not see a deduction. Please call (313) 577-4550 to update or confirm your card information.

Q: I haven't yet received a tax receipt for my contribution. When can I expect it?

A: Tax receipts for contributions made to WDET are processed at Wayne State University's Fund Office and mailed in January. If you still haven't received your tax receipt, or you need a tax receipt during the year, please contact Member Services by phone at (313) 577-4550 or by email at memberservices(at)wdet(dot)org.

Q: How can I change my membership information?

A: You can change your information by calling the Membership line at (313) 577-4550, or by emailing Lea Thomas at memberservices(at)wdet(dot)org.

Ann Arbor Arts Festival - Top


ENTER TO WIN: ANN ARBOR FOLK FESTIVAL



Enter to win a pair of prime tickets to each night of the Ann Arbor Folk Festival (Fri, Jan 30 and Sat Jan 31) at Hill Auditorium, including backstage access during intermission through January 12, 2015.

The winner will be selected and contacted during the week of January 12, 2015.




NDT 3 - T2
Eric Huffman SF - Bottom