Membership FAQs

Q: I contributed during an on-air campaign and selected a premium, but haven't received it yet?

A: Premiums are sent out soon after payment is received to cover the cost of the item and shipping. Please allow 4-6 weeks delivery. For Sustaining Members, this is typically 2-3 months.

Q: Was my payment received?

A: Check payments are processed everyday (M-F). Gifts made online by credit card are processed immediately. Please check your bank or card provider statement. If you think there has been an error, or for any question - Please call Member Services at 313-577-4550.

Q: During the on-air pledge drive I gave my credit card number--why am I receiving a pledge reminder bill?

A: If WDET was unable to receive an authorization code when processing your contribution, you will not see a deduction. Please call (313) 577-4550 to update or confirm your card information.

Q: I haven't yet received a tax receipt for my contribution. When can I expect it?

A: Tax receipts for contributions made to WDET are processed at Wayne State University's Fund Office and mailed in January. If you still haven't received your tax receipt, or you need a tax receipt during the year, please contact Member Services by phone at (313) 577-4550 or by email at memberservices(at)wdet(dot)org.

Q: How can I change my membership information?

A: You can change your information by calling the Membership line at (313) 577-4550, or by emailing Lea Thomas at memberservices(at)wdet(dot)org.

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